Shipments and returns

Your pack shipment

Packages are generally dispatched within 1 - 2 days after receipt of payment and are shipped with tracking and drop-off without signature.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.

Refund Policy --- If you are not 100% satisfied with your purchase, you can either return your order for a full refund or exchange it for something else. You can return or exchange your purchase for up to 7 days from the purchase date. Returned or exchanged products must be in the condition you received them and in the original box and/or packaging. There will be a 20% restocking fee for all items returned. 


Scrubs Uniform -- Accept Return within 5 days of the purchase with tags and original receipt except personal hygiene products. 3% restocking fee on credit card purchase. Return or Exchange of Scrubs top/pants must be in its original condition with tags (Unwashed or No Laundry Detergent Smell) If you are not satisfied with your purchase, exchange it in its original condition with tags and original receipt within 15 days.

No Exchange or Return of store credit issued on items such as commodes, urinals, shower chairs, hand splints, heel protectors, stockings, neoprene wraps, foam cushions, and bed-overlay mattresses are single-use patient items and cannot be returned because of State and Federal laws preventing such, also any discontinued or clearance item.